Cookie Policy
Version: 1.0 · Last updated: April 2026 · Applies to: www.olo-robotics.com
You can download this Cookie Policy as a PDF: OLO Robotics Cookie Policy (PDF).
1. Introduction
This Cookie Policy explains what cookies are, which cookies OLO Robotics Ltd places on your device when you visit www.olo-robotics.com (our "Website"), why we use them, and how you can control them.
Please read this policy alongside our Privacy Policy, which provides further information about how we collect, use, and protect your personal data.
2. Who We Are
OLO Robotics Ltd is the data controller responsible for cookies set directly by our Website.
Registered address: G03–G05, Spaces Acero, 1 Concourse Way, Sheffield, S1 2BJ, United Kingdom
Contact: support@olo-robotics.com
3. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, to improve user experience, and to provide information to the owners of the site.
Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services operating on that website ("third-party cookies"). Cookies can be either:
- Session cookies – deleted automatically when you close your browser.
- Persistent cookies – remain on your device for a defined period or until you delete them manually.
4. Legal Basis for Using Cookies
We operate this Website from the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR).
Under PECR, we are permitted to store cookies on your device without prior consent only where they are strictly necessary for the provision of a service you have requested. All other cookies require your informed consent before they are placed.
We categorise our cookies as follows:
- Strictly Necessary – no consent required.
- Analytics – require your consent before activation.
5. Cookies We Use
The tables below list all cookies that may be set on your device when you visit www.olo-robotics.com, grouped by category.
5.1 Strictly Necessary Cookies
These cookies are essential to enable the basic functions of our Website and cannot be switched off. They store only a high-level consent preference (not names or contact details) and do not require your consent under PECR because they are strictly necessary to remember your cookie choices.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
olo_cc | OLO Robotics Ltd (first-party) | Remembers whether you have accepted or rejected optional analytics cookies (values accepted or rejected), so we can honour your choice and control the cookie banner. Where the browser allows it, the same preference may also be stored in localStorage or sessionStorage under the key cookie_consent. When those storage APIs are unavailable (for example in some in-app browsers), this cookie may be the only reliable way we remember your choice. | Strictly necessary | 1 year |
5.2 Analytics Cookies
These cookies help us understand how visitors interact with our Website so we can improve it. They collect information in aggregate or pseudonymous form. These cookies will only be placed on your device with your consent.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
ph_<api_key>_posthog | PostHog | Core analytics cookie set by PostHog. Stores a pseudonymous unique visitor identifier (distinct_id) and session ID to track page views, feature interactions, and usage patterns across sessions. The exact cookie name includes OLO's PostHog project API key. | Analytics | 365 days |
6. Third-Party Tools That Set Cookies
6.1 PostHog
PostHog is our product analytics and session-insight platform. It allows us to understand how visitors use the Website so we can improve our platform and user experience. PostHog processes data as our data processor and does not use data collected on our Website for its own purposes.
PostHog privacy information: https://posthog.com/privacy
7. How to Control Cookies
7.1 Our Cookie Consent Banner
You can accept or reject optional analytics cookies when you first visit. You can change or withdraw your choice at any time using Cookie settings in the website footer, which reopens the consent banner.
7.2 Browser Settings
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device and delete them individually or all at once.
- Block third-party cookies.
- Block all cookies from being set.
- Receive a notification when a cookie is set.
Please note that restricting cookies may affect the functionality of this and many other websites. For guidance on how to manage cookies in your browser, visit:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge
7.3 Opting Out of Analytics
PostHog: You can opt out of PostHog analytics tracking by visiting https://posthog.com/privacy and following the opt-out instructions, or by disabling analytics cookies via our consent banner.
You can also clear existing analytics cookies through your browser settings at any time.
8. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. Our PostHog configuration is set to respect browser DNT signals in addition to our consent banner controls.
9. International Data Transfers
PostHog may process data collected via cookies outside the United Kingdom. Where this occurs, PostHog relies on appropriate safeguards (such as the UK International Data Transfer Agreement or UK Addendum to the EU Standard Contractual Clauses) to ensure your data is protected to a standard equivalent to UK GDPR. For further information, please refer to PostHog's privacy policy linked in Section 6 above.
10. Cookie Retention Periods
Cookie durations are listed in the tables in Section 5. Session cookies are deleted when you close your browser. Persistent cookies expire at the end of the period shown, or when you clear your cookies manually through your browser settings.
11. Your Rights
Under the UK GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data in certain circumstances.
- Object to processing based on legitimate interests.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us at support@olo-robotics.com. We aim to respond within one month.
ICO contact details
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 | Website: https://ico.org.uk
12. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our services, or applicable law. We will indicate the "Last Updated" date at the top of this document and, where changes are significant, we will notify you by a prominent notice on our Website.
We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Cookie Policy or the way we use cookies, please contact us:
| Company | OLO Robotics Ltd |
|---|---|
| Address | G03–G05, Spaces Acero, 1 Concourse Way, Sheffield, S1 2BJ |
| support@olo-robotics.com | |
| Website | www.olo-robotics.com |